Colorado Natural Gas

Login to view or pay your bill online

    Safety

    811 Know What's Below, Call Before You DigYour safety is our number one priority.

    Planning on planting a new garden, installing a fence, or landscaping a space on your property? Make sure to call 811 to ensure your project will not result in hitting any electrical or gas lines on your property.

    • Consultations are quick, simple and free
    • Call a few days prior to starting your project
    • A locator will mark the approximate location of your underground lines, pipes and cables, so you'll know what's below

    If you smell gas, act fast!

    Natural gas is naturally odor free, so an odorant is added for smell. The smell is distinct and often smells like rotten eggs, however some people may be less sensitive to the odor or unable to smell it. For these reasons, you should respond to even the faintest odor of gas immediately.

    If you smell natural gas and suspect a small natural gas leak in your home, take the following steps:

    • Open all doors and windows.
    • If possible, check to see if appliance burners are fully off and pilot lights (if any) are lit.
    • Call Colorado Natural Gas at our 24- hour Emergency Number 1-800-720-8193.

    If the odor inside is strong and you think you may have a large natural gas leak, follow these instructions:

    • Do NOT try to find the leak source or turn off valves or appliances.
    • Do NOT operate any electrical, battery, or mechanical devices (including phones).
    • Leave the premises immediately and take all occupants with you.
    • Call Colorado Natural Gas at our 24- hour Emergency Number 1-800-720-8193 from a safe location.
    • Do NOT re-enter the building until it has been declared safe.

    If you detect an odor of natural gas outside, take these steps:

    • Stay away from the suspected leak area.
    • Call Colorado Natural Gas at our 24- hour Emergency Number 1-800-720-8193 from a safe location.

    Colorado Natural Gas has emergency service personnel on duty 24 hours a day, seven days a week, including holidays.